Customer Testimonials
Wally was really great, very helpful and patient and explained things very well. The process went smoothly.
I started at a different Ford dealer and had a very upsetting experience. I should have came to North Country to begin with. Nothing but the best at this place. Sales (Jake) and finance (Andy) were outstanding to work with.
Very helpful dealership! I was helped with exactly what I wanted & the salesman was great to my family & I.
I just thought it was an easy process. Finance guy/accessory lady we’re all great too. Felt like I got a fair price for my trade and a good deal on my new truck
Was responsive and worked with me to get in and out quickly. Appreciate them all.
The sales team was very helpful, fair in negotiations and transparent in their offer. Highly recommend!
Devon did a great job helping me to get into a new ford maverick. Took awhile to get it because of the supply issues but he kept me updated the whole time. Very convenient purchase and I love the truck!
Very good relationship with dealership and sales personnel. Was treated very well would go back
Great Experience, everyone there was very friendly and treated us like royalty. very happy with the staff.
Professional, friendly and helpful through the whole experience regarding leasing or choosing to purchase a car.
The dealer we had was really nice and really helpful I had a great experience
Dave did great job assisting me in finding my next truck. He was responsive and thorough from the first contact. Very pleased and highly recommend Dave Latta to help you with your next auto purchase.
It was a good experience again. Jerry with the sale made it a lot of fun.
Experience was very pleasant. I wouldn’t recommend changing anything with your process. I would certainly recommend to others.
Very disappointed it took North Country two months to actually place my order with Lincoln. That would not have happened if you at North Country would talk on the phone to the local dealership instead of relying on email which is obviously not dependable!! Also, we had to supply copies of driver’s license, insurance & car license 2 and 3 times. Where did they go—in space also?? Then your finance man called when we were on our way to get the car & accused us of not having our license up to date. I just about had a heart attack!! ...
Great dealership to deal with. Unfortunately for them, they have to deal with inefficient Ford Motor Company - that took almost 2 years to deliver my ordered vehicle.
Carrie was great to work with! Showed me a few options, then went to work finding me what I wanted. Very happy with my purchase.
It was an outstanding buying experience. Carrie did not pressure me or try to sell me something I did not want. Whenever I buy a car again it will be from Carrie and NC Ford. Tom as awesome too.
Our service with Nathan was very good. We appreciate his help in selecting our purchase of a vehicle. Thanks.
They went beyond help as we had to wait a very long time for our car.Delay was due to supply line delays. A special thanks to Dave Latta.
working with Jake Jonas was great, excellent salesperson, knowledgeable and honest, trustworthy. Made me feel comfortable and aided for a pleasant experiece.
Devon was easy to work with, and made the process go smoothly. Super pleased! Only thing I’d say as a downfall would be the detailing of the vehicle. Nothing that was on the sales side. Thanks again
Wally and Larry were absolutely incredible. This dealership will actually give you a good value on your trade, definitely go see Wally!
They were all very helpful, time efficient and knowledgeable about the vehicle I purchased and enjoyed the process which can sometimes feel overwhelming.
Came in to look at possibly trading cars. Salesman Nash was great to work with.
Very clean and friendly staff. Was asked if I needed help several times without over doing it. Our sales man Jake Olson was great and answered any and all questions we had. He was very professional. Your financial guy Andrew Malm made everything incredibly easy and fun. I said I wouldn't by a car from your dealership after seeing a car marked up above msrp thinking that money first customers second. These two guys changed my mind and I would recommend both of them to my friends and family. Thanks.
Went above and beyond to makes sure I was satisfied with my repairs and purchase
It was the best vehicle buying experience I’ve had. Every step of the way was explained in great detail. I plan to go back when it’s time for a new vehicle.
Wally was very helpful. He made the process easy and pain free. Five stars all around.
Great experience by the whole team. Jake O was a pleasure to work with; reactive to our needs, great follow through and made sure it was a great customer experience. Very happy.
Our experience with Dave L. was great! He was knowledgeable on the sales and the financing side. We are happy with our purchase.
Nathan, our sales rep, was very friendly, knowledgeable and respected all questions asked. We are enjoying the new vehicle and look forward to future purchases.
I recently had the pleasure of purchasing a Ford F-150 Lariat PowerBoost from Luther North Country Ford, and I cannot express enough how impressed I am with the outstanding service I received from the entire team, particularly Brad the finance manager, Devon the sales representative, and Carrie. From the moment I stepped into the dealership, Devon's warm and friendly demeanor made me feel at ease. He was extremely knowledgeable about the Ford F-150 Lariat PowerBoost and took the time to understand my preferences and needs. Devon patiently answered all my questions, providing valuable insights into the features of the ...
Worked with Erin. She went above and beyond to help us. Overall a great experience.
Dave was nice and knowledgeable to work with and made the buying process a breeze. Thank you!
We continue to purchase all of autos from North Country Ford because of the great service we have always received from Bill Fannon. He is the best! I believe the car we just purchased was the 10th car we have purchased from Bill, over the years!
Scott Scidmore was amazing to work with! Great experience and communication through and through. Would recommend to anyone!
Very professional and friendly employees. I was treated with respect and all my questions were answered thoroughly.
Great staff that provided quick, yet detailed service in purchasing a new vehicle! Shout out to Matt C., Tim R., Larry W. and Jake!
This is the second vehicle my wife and I bought from North Country ford. Our experience has been nothing but good I have also got my niece over and she also bought a car and had nothing but a good experience. Jerry Johnson is one of the best salesman I have ever dealt with is nothing about these vehicles he doesn't know and he's extremely helpful and pleasant always. I will refer anybody I know that's looking for a car to North Country Ford and Gerald Johnson
I was very impressed with my salesman Jake Olson. I looked at cars with him on Friday 11-3 and left without making a decision. Jake showed me several options to meet my needs and was very polite and courteous to me as a person. He was informative about the vehicles that I looked at and treated me with respect. I came back to North Country Ford the next day to make my final purchase after a long search process that started with the 2023 auto show because of Jake. I ended up visiting 6 other dealerships (Honda X2, Chevy/GMC) during my ...
They had a solid process that made it easy fairly easy and gave me confidence when buying. The only problems came when there seemed to be some confusion when getting the car, such as them not filling it up with gas which made that process difficult. I also had a tire leak within a day from the brand new tires which led to a lot of annoyance with getting that fixed but thankfully I was not charged
My experience buying a new vehicle worked well. Your staff treated me kindly, professionally and helpfully. Thank you so much!
The dealer I worked with was great. Helped me get the vehicle I was looking for. Great customer service. The factory rebate Helped to seal the deal. Thank you north country ford
Carrie, Jake and Tom were all very helpful, professional and explained us everything very well. We are very happy with our experience and would totally recommend other people about this dealership!
Scott, Andy and Mickey were all very professional and easy to work with. My prior positive experience with the Service Department was influential in looking at North Country for a new vehicle. Scott kept up constant communication with updates throughout the process.
Excellent service was provided by Rick (Wally) Wall, who explained all the features of our new vehicle with just the right amount of detail!
Scott was super nice and helped us even past close of store! We appreciate the help and would recommend friends to north country.
Erin Anderson was awesome. Funny and acted like a friend. I would recommend this place to anyone. GREAT JOB ERIN
The salesmen was awesome! Nathan was very professional and knowledgeable. I would recommend him to anyone.
I love this dealership. I appreciate that their inventory was accurate. Scott and Larry are fantastic.
Very pleasant experience. Salesman and staff were friendly and pleasant. They addressed any concerns I might have had.
Carter was our salesman and was very easy to deal with everything from start to finish . Carter is not on your sales dept list ?
Devon B. was wonderful to work with and made the process as smooth as it can be!
Listened to our needs and what was important to us. Team members were good natured and low pressure.
Nash was very helpful in assistancing me with purchasing my vehicle. Staff was willing to work with me and made my first encounter ter with the dealership a positive one.
Erin she was every nice and she helped us a lot and she understands what I need.
Very smooth transaction with Wally from start to finish. I would have no issues with dealing with him again.
We had to wait to get in the finance department but once we got in it went very well.
I have never been to a dealership where everyone was so nice helpful and friendly-
Is very dealer to finance my Ford transit connect and mason is good person accueil whit customer
Took a long time to get the truck, but well worth it. The guy showed me how to use it and I really enjoy it.
The salesman was very knowledgeable and honest. Good service and fair prices with plenty of options.
Very customer friendly and attentive to the needs of the car buyer. Would recommend them to friends and relatives.
Easy to work with and helpful! Have bought a few vehicles there and would do it again.
The service and professionalism could’ve been greatly improved in the environment as a whole but especially from my personal dealer
It was the least stressful car experience I have ever had. Wally had us in and out quickly after we decided what we wanted! This is the 4th vehicle I’ve gotten at this dealership and I will keep coming back!
Scott was very easy to work with and not pressuring. He was very helpful and patient with us.
Amazingly easy experience, good trade prices, highly recommend north country and geoffrey. Third truck we have purchased from them
I’m happy with my purchase. I like my Nissan Rague. My experience was great
The staff is awesome, very very helpful at all times. I've been going to the Ford dealership in Coon rapids, for fourteen years. Would never go anywhere else. Even if you offered me a new car somewhere else.
Very professional great people to work with no pressure put on us and Devon is a great guy he has a great attitude.
Jeff Jones at Luther North Country Ford was amazing to work with on my special order purchase of the 2024 Ford Mustang Dark Horse. I could not have asked for a better employee to help me. He will always get my business when I am purchasing a new or used vehicle.
This is my 4th vehicle I've purchased at North Country Ford, second in 6 months. I worked with Jake Olson in Sales the last two purchases and Larry in Finance. Both were very, very helpful and easy to work with.
Enjoyed working with Bill Fannon! Answered all my questions but never pressured me. I thank Bill for his patience in helping me to find my perfect used car! Would highly recommend you ask for Bill Fannon when picking out your next vehicle!
Great customer service and friendly,helpful staff. Would definitely advise others to purchase here. I am very happy with my escape!
Geoffrey Knapp takes care of every single detail. Never forgets you even after I drive my vehicle off the lot....
Great experience! No pressure sales, Nice clean facilities and I would recommend to any one.
Erin Anderson from dales and Larry from finance were both wonderful! They genuinely cared and made the experience exciting and painless!
The salesman Devon was great to work with he listened to what I wanted in a car and found me a great car. I enjoyed working with the financial manager Brad, even thought I didn’t get approved through the dealership he still gave me great customers service.
Everyone at the dealership was very pleasant and helpful. The accessory department was able to get me an appointment in a reasonable time frame. Geoffrey Knapp my sales person went above and beyond to find the truck I was looking for. When it looked like there was no hope finding a vehicle he can through with flying colors. Thank you.
2nd new vehicle from them. Love stopping in to check on my orders.. they are so friendly!
Easy going and hassle free experience. No pressure sales force. Over all a good experience
Very helpful and courteous. Not pushy at all. Mark never once put any pressure on us to buy our vehicle and I appreciate that!
I went in just to look and see what was available, not too serious about buying a new vehical. It all worked out perfect for me to get the style I was looking for in the price range I needed for payments. I am very happy with my purchase and the people I worked with!
This was a very pleasant and professional experience. Erin Anderson is very very accommodating and pleasant sales person. She offered help even beyond our needs. I am a repeat customer. If you have any customer loyalty perks for us I would surely appreciate it. Thank you in advance.
Salesman was very knowledgeable, professional and not pushy when approaching us out in the lot. Those qualities made it much easier for us to really understand more about the vehicle, yet to to our own conclusion on if we wanted to make the purchase.
Great experience with Geoff, easy to communicate, transparent, and not pushy. Love the vehicle, great value, happy 2 days in! Larry Wald in the finance and check out space was great too. I can honestly say its the best car buying experience I’ve ever had. Thanks !
Good service! Nice people working! Truck had a lot of dog hair in it. Warning lights came on right away after bought. Low windshield washer. Trailer brake error... Better cleanup and filling needed things prior selling woukd have given 5 stars. Previous truck I bourgh was nice and clean and everyhting worked well.
Great service! I enjoyed working with North Ford staff. Mark was great and very knowledgeable.
The overall process was smooth and fast from start to finish. Thank you very much!
Great, fast and easy process! Geoffrey was great and handled everything with care. Will return next time
Geoffrey and his team were very attentive and had good follow through. This is our second vehicle with this dealership and had good experiences both times.